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Transnetyx Help Center

Welcome to the Help Center

Portals

  1. Infrastructure & DevOps

    Get help with user accounts, workstations, servers, networking, and third party software.

  2. Dev Support

    Welcome! You can raise a request for Dev Support using the options provided.

  3. Marketing & Design

    Welcome! You can make a marketing request using the form below.

  4. Scrum Master Support

    Welcome! You can raise a request for a-tune Scrum Master Support using the options provided.

  5. Sales Ops

    Welcome! You can raise a request for TAGCenter Support using the options provided.

  6. Finance

    Questions about customer invoices? Email billingsupport@transnetyx.com.

    Vendor invoices for payment? Send to tyxaccountspayable@avidbill.com.

    Other vendor questions? Contact accountspayable@transnetyx.com.

    For all other inquiries, please use the forms below.

  7. Lab Operations

    Welcome! You can raise a request for Lab Operations using the options provided.

Suggested forms

  • Dev Support Issue in Dev Support
  • Event Support Request in Marketing & Design

    Event Marketing Package: Comms, Digital & Printed Collateral, Promo Items, Etc.

  • Website Request in Marketing & Design

    TCOM & ACOM Content Changes

  • General Support Request in Infrastructure & DevOps

    Get assistance not covered by a more-specific request

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