Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can make a marketing request using the form below.
General Requests
Platform Request
Inquiries or Requests for SAM Platforms
Required fields are marked with an asterisk*
{"xsrfToken":"f8691a89896d8b5f9a327e078926f39bc6bcbe25_lout","branding":{"id":"8","key":"mar","name":"Marketing & Design","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/35","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2e447d","headerLinkHoverBGColor":"#2e447d","headerBadgeColor":"#2e447d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Transnetyx Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Transnetyx Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWJiMDUzOS1iZjg4LTQzMTctOGQ5ZS0wYjQ0ODJjNGZjYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODQzODU5NjAsIm5iZiI6MTc4NDM4NTM2MH0.dq7yPtKH-dalbNCYfskDpyTfQhsX3SEomJsk5-k1SrQ&client=6abb0539-bf88-4317-8d9e-0b4482c4fcb3&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"mar","projectId":11039,"serviceDeskId":8,"name":"Marketing & Design","description":"<p>Welcome! You can make a marketing request using the form below.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"557","name":"Banner Request","descriptionHtml":"","callToAction":"Banner Request","introHtml":"<p>Banner Management</p>","icon":12242,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12242","groups":[54],"key":""},{"id":"854","name":"Communications Request","descriptionHtml":"","callToAction":"Communications Request","introHtml":"<p>PR/Communications Support</p>","icon":12214,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12214","groups":[490,54],"key":""},{"id":"261","name":"Design Request","descriptionHtml":"","callToAction":"Design Request","introHtml":"<p>Print & Digital Collateral</p>","icon":12204,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12204","groups":[54,490],"key":""},{"id":"1101","name":"Document, Report, & Template Request","descriptionHtml":"","callToAction":"Document, Report, & Template Request","introHtml":"<p>Documents, reports, and corporate templates and assets.</p>","icon":12212,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12212","groups":[54],"key":""},{"id":"264","name":"Event Request","descriptionHtml":"","callToAction":"Event Request","introHtml":"<p>Unapproved/Non-Budgeted Events</p>","icon":12369,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12369","groups":[285],"key":""},{"id":"269","name":"Event Support Request","descriptionHtml":"","callToAction":"Event Support Request","introHtml":"<p>Event Marketing Package: Comms, Digital & Printed Collateral, Promo Items, Etc.</p>","icon":12402,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12402","groups":[490],"key":""},{"id":"267","name":"General Marketing Question","descriptionHtml":"","callToAction":"General Marketing Question","introHtml":"<p>Inquiries or Requests Not Found In A Form</p>","icon":12225,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12225","groups":[54],"key":""},{"id":"887","name":"Leads List Request","descriptionHtml":"","callToAction":"Leads List Request","introHtml":"<p>Submit or Requests Leads List</p>","icon":12216,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12216","groups":[490],"key":""},{"id":"265","name":"Membership Request","descriptionHtml":"","callToAction":"Membership Request","introHtml":"<p>Unapproved/Non-Budgeted Memberships</p>","icon":12215,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12215","groups":[285],"key":""},{"id":"1210","name":"New Sales/Marketing Concept or Campaign Idea","descriptionHtml":"","callToAction":"New Sales/Marketing Concept or Campaign Idea","introHtml":"<p>Concepts, Larger Projects, Creative Ideas</p>","icon":12232,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12232","groups":[285],"key":""},{"id":"268","name":"New SWAG Design Request","descriptionHtml":"","callToAction":"New SWAG Design Request","introHtml":"<p>Swag & Promotional Items Design</p>","icon":12230,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12230","groups":[285],"key":""},{"id":"590","name":"Platform Request","descriptionHtml":"","callToAction":"Platform Request","introHtml":"<p>Inquiries or Requests for SAM Platforms</p>","icon":12240,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12240","groups":[54],"key":""},{"id":"722","name":"Promo Request","descriptionHtml":"","callToAction":"Promo Request","introHtml":"<p>Non Sales Event: Promo/Swag Items</p>","icon":12230,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12230","groups":[490,54],"key":""},{"id":"689","name":"Social Media & Blog Request","descriptionHtml":"","callToAction":"Social Media & Blog Request","introHtml":"<p>Social Media Content Submission</p>","icon":12207,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12207","groups":[490,54],"key":""},{"id":"266","name":"Sponsorship Request","descriptionHtml":"","callToAction":"Sponsorship Request","introHtml":"<p>Unapproved/Non-Budgeted Sponsorships</p>","icon":12218,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12218","groups":[285],"key":""},{"id":"263","name":"Website Content Request","descriptionHtml":"","callToAction":"Website Content Request","introHtml":"<p>TCOM & ACOM Content Changes</p>","icon":12364,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12364","groups":[626],"key":""},{"id":"1347","name":"Website Feature Request","descriptionHtml":"","callToAction":"Website Feature Request","introHtml":"<p>TCOM & ACOM Feature Changes</p>","icon":12213,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12213","groups":[626],"key":""},{"id":"194","name":"Custom Collateral Request","descriptionHtml":"","callToAction":"Custom Collateral Request","introHtml":"","icon":12402,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12402","groups":[],"key":""},{"id":"99","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12366,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12366","groups":[],"key":""},{"id":"96","name":"Marketing Request","descriptionHtml":"","callToAction":"Marketing Request","introHtml":"","icon":12374,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12374","groups":[],"key":""}],"reqGroups":[{"id":490,"name":"Sales Team Requests"},{"id":54,"name":"General Requests"},{"id":285,"name":"Future/Non-Budgeted Requests"},{"id":626,"name":"UX/UI Design Requests"}],"orderMapping":{"54":[261,557,1101,590,854,722,689,267],"490":[269,261,722,887,854,689],"285":[1210,268,264,265,266],"626":[1347,263]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"be1302b2-59e8-3672-94e6-8217c2d6a0ac","appLinkName":"","appLinkUrl":"","spaceKey":"MAR","spaceName":"Marketing","spaceUrl":"","isServer":false},"labels":[],"projectKey":"MAR","serviceDeskId":8,"kbLinkDomainURLs":["https://transnetyx.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MAR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWJiMDUzOS1iZjg4LTQzMTctOGQ5ZS0wYjQ0ODJjNGZjYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS02ODgyMDQxNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3ODQzODY1NjAsIm5iZiI6MTc4NDM4NTM2MCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.zoXYic2Z7rS32KYbkrKtX53Bz_rgNlVWLRGbeqbXU6o","targetCollection":"upload-user-collection--68820416","endpointUrl":"https://api.media.atlassian.com","clientId":"6abb0539-bf88-4317-8d9e-0b4482c4fcb3","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":590,"projectId":11039,"issueType":{"id":"10502","name":"General Request"},"form":{"name":"Platform Request","descriptionHtml":"","callToAction":"Platform Request","intro":"<p>Inquiries or Requests for SAM Platforms</p>","instructions":"","icon":12240,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12240","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Title of Request","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/8/create/590","requestValidateBaseUrl":"/servicedesk/customer/portal/8/validate/590","calendarParams":{"firstDay":0,"date":"2026-07-18T09:36:01-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"be1302b2-59e8-3672-94e6-8217c2d6a0ac","appLinkName":"","appLinkUrl":"","spaceKey":"MAR","spaceName":"Marketing","spaceUrl":"","isServer":false},"labels":[],"projectKey":"MAR","serviceDeskId":8,"kbLinkDomainURLs":["https://transnetyx.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWJiMDUzOS1iZjg4LTQzMTctOGQ5ZS0wYjQ0ODJjNGZjYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS02ODgyMDQxNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3ODQzODY1NjEsIm5iZiI6MTc4NDM4NTM2MSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.8zUmJ8aWroEHjHnYll-F7iHEXDnRdMx7_y1BYTIkqO0","targetCollection":"upload-user-collection--68820416","endpointUrl":"https://api.media.atlassian.com","clientId":"6abb0539-bf88-4317-8d9e-0b4482c4fcb3","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":15,"updated":"2026-07-17T18:53:02.065622420Z","publish":{"jira":{"newIssueRequestTypeIds":[590],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[590],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":15,"name":"Platform Access Request","submit":{"lock":false,"pdf":false},"templateFormUuid":"72fa3305-9d8e-489c-8162-be1f6b3b83cb"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"a81963fd-386b-4f1d-9cf5-4f47b6ddf930"},"content":[{"type":"text","text":"Platform Access Request","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"881476c5-5571-401c-9e5b-0b3c3ff74b74"},"content":[{"type":"text","text":"Please complete the following form to request access to Product Marketing and design-related platforms. "},{"type":"hardBreak"},{"type":"text","text":"If you have any questions, please submit them using the "},{"type":"text","text":"General Inquiry Form","marks":[{"type":"link","attrs":{"href":"https://transnetyx.atlassian.net/servicedesk/customer/portal/8/group/54/create/267"}}]},{"type":"text","text":"."}]},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"5656403c-09b8-48bf-ac1d-aa6aa52995a2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"9990b9a7-8e1f-41f8-b353-45d217efaff6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"3ef83b01-a9ac-4205-859d-b72bacc831f2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"d0c59f87-9562-4269-a83a-789aadce943b"}}]}],"conditions":{},"sections":{},"questions":{"31":{"type":"rt","label":"Additional Comments","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"29":{"type":"da","label":"Date Needed","description":"When should access be granted?","validation":{"rq":true},"choices":[],"questionKey":""},"17":{"type":"cm","label":"Which Platform(s)","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Seismic (Sales/Marketing Repository) ","other":false},{"id":"6","label":"Eventbrite (Events Management)","other":false},{"id":"3","label":"Popl (Digital Business Cards)","other":false},{"id":"4","label":"Figma (UX/Product Design)","other":false},{"id":"5","label":"Figjam (Design Collaboration)","other":false},{"id":"8","label":"TCOM (Storyblok)","other":false},{"id":"9","label":"ACOM (WordPress)","other":false},{"id":"10","label":"a-tune Resource Library","other":false},{"id":"11","label":"a-tune Cloud","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"9":{"type":"at","label":"Please attach any related documentation here.","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"72fa3305-9d8e-489c-8162-be1f6b3b83cb"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":15,"updated":"2026-07-17T18:53:02.065622420Z","publish":{"jira":{"newIssueRequestTypeIds":[590],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[590],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":15,"name":"Platform Access Request","submit":{"lock":false,"pdf":false},"templateFormUuid":"72fa3305-9d8e-489c-8162-be1f6b3b83cb"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"a81963fd-386b-4f1d-9cf5-4f47b6ddf930"},"content":[{"type":"text","text":"Platform Access Request","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"881476c5-5571-401c-9e5b-0b3c3ff74b74"},"content":[{"type":"text","text":"Please complete the following form to request access to Product Marketing and design-related platforms. "},{"type":"hardBreak"},{"type":"text","text":"If you have any questions, please submit them using the "},{"type":"text","text":"General Inquiry Form","marks":[{"type":"link","attrs":{"href":"https://transnetyx.atlassian.net/servicedesk/customer/portal/8/group/54/create/267"}}]},{"type":"text","text":"."}]},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"5656403c-09b8-48bf-ac1d-aa6aa52995a2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"9990b9a7-8e1f-41f8-b353-45d217efaff6"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":31},"layout":"default","localId":"3ef83b01-a9ac-4205-859d-b72bacc831f2"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"d0c59f87-9562-4269-a83a-789aadce943b"}}]}],"conditions":{},"sections":{},"questions":{"31":{"type":"rt","label":"Additional Comments","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"29":{"type":"da","label":"Date Needed","description":"When should access be granted?","validation":{"rq":true},"choices":[],"questionKey":""},"17":{"type":"cm","label":"Which Platform(s)","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Seismic (Sales/Marketing Repository) ","other":false},{"id":"6","label":"Eventbrite (Events Management)","other":false},{"id":"3","label":"Popl (Digital Business Cards)","other":false},{"id":"4","label":"Figma (UX/Product Design)","other":false},{"id":"5","label":"Figjam (Design Collaboration)","other":false},{"id":"8","label":"TCOM (Storyblok)","other":false},{"id":"9","label":"ACOM (WordPress)","other":false},{"id":"10","label":"a-tune Resource Library","other":false},{"id":"11","label":"a-tune Cloud","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"9":{"type":"at","label":"Please attach any related documentation here.","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"72fa3305-9d8e-489c-8162-be1f6b3b83cb"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}