{"xsrfToken":"60c136d18b37a2535b9ee165248828cdfb326ea3_lout","branding":{"id":"8","key":"mar","name":"Marketing & Design","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/35","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2e447d","headerLinkHoverBGColor":"#2e447d","headerBadgeColor":"#2e447d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Transnetyx Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Transnetyx Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWJiMDUzOS1iZjg4LTQzMTctOGQ5ZS0wYjQ0ODJjNGZjYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3MzUyMjM4NDQsIm5iZiI6MTczNTIyMzI0NH0.Fi4e6kpQxAp1f7b7kQ11kslSXMIvZ1oYytDL4eLQEtE&client=6abb0539-bf88-4317-8d9e-0b4482c4fcb3&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"8","key":"mar","projectId":11039,"serviceDeskId":8,"name":"Marketing & Design","description":"<p>Welcome! You can make a marketing request using the form below.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"261","name":"Design Request","descriptionHtml":"","callToAction":"Design Request","introHtml":"<p>Print &amp; Digital Collateral</p>","icon":12204,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12204","groups":[54],"key":""},{"id":"264","name":"Event Request","descriptionHtml":"","callToAction":"Event Request","introHtml":"<p>Unapproved/Non-Budgeted Events</p>","icon":12369,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12369","groups":[54],"key":""},{"id":"269","name":"Event Support Request","descriptionHtml":"","callToAction":"Event Support Request","introHtml":"<p>Event Marketing Package: Comms, Digital &amp; Printed Collateral, Promo Items, Etc.</p>","icon":12402,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12402","groups":[54],"key":""},{"id":"267","name":"General Marketing Question","descriptionHtml":"","callToAction":"General Marketing Question","introHtml":"<p>Inquiries or Requests Not Found In A Form</p>","icon":12225,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12225","groups":[54],"key":""},{"id":"265","name":"Membership Request","descriptionHtml":"","callToAction":"Membership Request","introHtml":"<p>Unapproved/Non-Budgeted Memberships</p>","icon":12215,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12215","groups":[54],"key":""},{"id":"266","name":"Sponsorship Request","descriptionHtml":"","callToAction":"Sponsorship Request","introHtml":"<p>Unapproved/Non-Budgeted Sponsorships</p>","icon":12218,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12218","groups":[54],"key":""},{"id":"268","name":"SWAG Design Request","descriptionHtml":"","callToAction":"SWAG Design Request","introHtml":"<p>Swag &amp; Promotional Items Design</p>","icon":12230,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12230","groups":[54],"key":""},{"id":"263","name":"Website Request","descriptionHtml":"","callToAction":"Website Request","introHtml":"<p>TCOM &amp; ACOM Content Changes</p>","icon":12364,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12364","groups":[54],"key":""},{"id":"194","name":"Custom Collateral Marketing Request","descriptionHtml":"","callToAction":"Custom Collateral Marketing Request","introHtml":"","icon":12402,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12402","groups":[],"key":""},{"id":"99","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12366,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12366","groups":[],"key":""},{"id":"96","name":"Marketing Request","descriptionHtml":"","callToAction":"Marketing Request","introHtml":"","icon":12374,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12374","groups":[],"key":""}],"reqGroups":[{"id":54,"name":"General"}],"orderMapping":{"54":[269,261,263,264,266,265,268,267]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"be1302b2-59e8-3672-94e6-8217c2d6a0ac","appLinkName":"","appLinkUrl":"","spaceKey":"MAR","spaceName":"Marketing","spaceUrl":"","isServer":false},"labels":[],"projectKey":"MAR","serviceDeskId":8,"kbLinkDomainURLs":["https://transnetyx.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MAR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWJiMDUzOS1iZjg4LTQzMTctOGQ5ZS0wYjQ0ODJjNGZjYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMDM5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyMjQ0NDQsIm5iZiI6MTczNTIyMzI0NH0.S6SUGD2DLGJGEZIzhAatXTYrAorxflDGUG72yaT8dIM","targetCollection":"upload-project-11039","endpointUrl":"https://api.media.atlassian.com","clientId":"6abb0539-bf88-4317-8d9e-0b4482c4fcb3","tokenDurationInMins":20}},"reqCreate":{"id":263,"projectId":11039,"form":{"name":"Website Request","descriptionHtml":"","callToAction":"Website Request","intro":"<p>TCOM &amp; ACOM Content Changes</p>","instructions":"","icon":12364,"iconUrl":"https://transnetyx.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12364","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Title of Request ","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/8/create/263","requestValidateBaseUrl":"/servicedesk/customer/portal/8/validate/263","calendarParams":{"firstDay":0,"date":"2024-12-26T08:27:24-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"be1302b2-59e8-3672-94e6-8217c2d6a0ac","appLinkName":"","appLinkUrl":"","spaceKey":"MAR","spaceName":"Marketing","spaceUrl":"","isServer":false},"labels":[],"projectKey":"MAR","serviceDeskId":8,"kbLinkDomainURLs":["https://transnetyx.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWJiMDUzOS1iZjg4LTQzMTctOGQ5ZS0wYjQ0ODJjNGZjYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMDM5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyMjQ0NDQsIm5iZiI6MTczNTIyMzI0NH0.S6SUGD2DLGJGEZIzhAatXTYrAorxflDGUG72yaT8dIM","targetCollection":"upload-project-11039","endpointUrl":"https://api.media.atlassian.com","clientId":"6abb0539-bf88-4317-8d9e-0b4482c4fcb3","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":10,"updated":"2024-12-11T16:24:33.063930910Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[263],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[263],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":10,"name":"Website Request (TCOM & ACOM)","submit":{"lock":false,"pdf":false},"templateFormUuid":"912f463e-59db-45fb-9d0d-de05acf16945"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"881476c5-5571-401c-9e5b-0b3c3ff74b74"},"content":[{"type":"text","text":"Please complete the following form to request content updates for "},{"type":"text","text":"Transnetyx.com","marks":[{"type":"link","attrs":{"href":"http://Transnetyx.com"}}]},{"type":"text","text":" (TCOM) or "},{"type":"text","text":"a-tune.com","marks":[{"type":"link","attrs":{"href":"http://a-tune.com"}}]},{"type":"text","text":" (ACOM)."}]},{"type":"paragraph","attrs":{"localId":"1595f1e6-ea03-42aa-9ca9-56831e078575"},"content":[{"type":"text","text":"If you have any questions, please submit them using the "},{"type":"text","text":"General Inquiry Form","marks":[{"type":"link","attrs":{"href":"https://transnetyx.atlassian.net/servicedesk/customer/portal/8/group/54/create/267"}}]},{"type":"text","text":"."}]},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"d2572a91-da66-4585-b832-86c826ebafe1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"5656403c-09b8-48bf-ac1d-aa6aa52995a2"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"0bf1efdb-82fe-4e70-b131-66a40117b636"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"6170c61e-5b0b-4005-a269-b6eb6288971c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"d0c59f87-9562-4269-a83a-789aadce943b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"3ef83b01-a9ac-4205-859d-b72bacc831f2"}}]}],"conditions":{"19":{"t":"sh","i":{"co":{"cIds":{"17":["1"]}}},"o":{"sIds":["1"]}},"23":{"t":"sh","i":{"co":{"cIds":{"17":["2"]}}},"o":{"sIds":["2"]}}},"sections":{"1":{"name":"TCOM","conditions":["19"]},"2":{"name":"ACOM","conditions":["23"]},"3":{"conditions":[]}},"questions":{"9":{"type":"at","label":"Please attach any related documentation here.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"22":{"type":"cs","label":"Website Section","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Products & Service","other":false},{"id":"3","label":"Company","other":false},{"id":"4","label":"News & Events","other":false},{"id":"5","label":"Downloads","other":false},{"id":"7","label":"Support","other":false},{"id":"6","label":"Resource Library","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"10":{"type":"rt","label":"Additional Comments ","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"te","label":"Your Email Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"17":{"type":"cs","label":"Which Website","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Transnetyx (TCOM)","other":false},{"id":"2","label":"a-tune (ACOM)","other":false}],"questionKey":""},"18":{"type":"cs","label":"Website Section","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Services","other":false},{"id":"3","label":"Resources","other":false},{"id":"4","label":"FAQ","other":false},{"id":"7","label":"Support Hub","other":false},{"id":"5","label":"Citations","other":false},{"id":"6","label":"Events","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""}}},"uuid":"912f463e-59db-45fb-9d0d-de05acf16945"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":10,"updated":"2024-12-11T16:24:33.063930910Z","publish":{"jira":{"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[263],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[263],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":10,"name":"Website Request (TCOM & ACOM)","submit":{"lock":false,"pdf":false},"templateFormUuid":"912f463e-59db-45fb-9d0d-de05acf16945"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"881476c5-5571-401c-9e5b-0b3c3ff74b74"},"content":[{"type":"text","text":"Please complete the following form to request content updates for "},{"type":"text","text":"Transnetyx.com","marks":[{"type":"link","attrs":{"href":"http://Transnetyx.com"}}]},{"type":"text","text":" (TCOM) or "},{"type":"text","text":"a-tune.com","marks":[{"type":"link","attrs":{"href":"http://a-tune.com"}}]},{"type":"text","text":" (ACOM)."}]},{"type":"paragraph","attrs":{"localId":"1595f1e6-ea03-42aa-9ca9-56831e078575"},"content":[{"type":"text","text":"If you have any questions, please submit them using the "},{"type":"text","text":"General Inquiry Form","marks":[{"type":"link","attrs":{"href":"https://transnetyx.atlassian.net/servicedesk/customer/portal/8/group/54/create/267"}}]},{"type":"text","text":"."}]},{"type":"rule"},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":1},"layout":"default","localId":"d2572a91-da66-4585-b832-86c826ebafe1"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"5656403c-09b8-48bf-ac1d-aa6aa52995a2"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"0bf1efdb-82fe-4e70-b131-66a40117b636"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"6170c61e-5b0b-4005-a269-b6eb6288971c"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"d0c59f87-9562-4269-a83a-789aadce943b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"3ef83b01-a9ac-4205-859d-b72bacc831f2"}}]}],"conditions":{"19":{"t":"sh","i":{"co":{"cIds":{"17":["1"]}}},"o":{"sIds":["1"]}},"23":{"t":"sh","i":{"co":{"cIds":{"17":["2"]}}},"o":{"sIds":["2"]}}},"sections":{"1":{"name":"TCOM","conditions":["19"]},"2":{"name":"ACOM","conditions":["23"]},"3":{"conditions":[]}},"questions":{"9":{"type":"at","label":"Please attach any related documentation here.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"22":{"type":"cs","label":"Website Section","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Products & Service","other":false},{"id":"3","label":"Company","other":false},{"id":"4","label":"News & Events","other":false},{"id":"5","label":"Downloads","other":false},{"id":"7","label":"Support","other":false},{"id":"6","label":"Resource Library","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""},"10":{"type":"rt","label":"Additional Comments ","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"1":{"type":"te","label":"Your Email Address","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"17":{"type":"cs","label":"Which Website","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Transnetyx (TCOM)","other":false},{"id":"2","label":"a-tune (ACOM)","other":false}],"questionKey":""},"18":{"type":"cs","label":"Website Section","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"Services","other":false},{"id":"3","label":"Resources","other":false},{"id":"4","label":"FAQ","other":false},{"id":"7","label":"Support Hub","other":false},{"id":"5","label":"Citations","other":false},{"id":"6","label":"Events","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""}}},"uuid":"912f463e-59db-45fb-9d0d-de05acf16945"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=transnetyx","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"60c136d18b37a2535b9ee165248828cdfb326ea3_lout","baseUrl":"https://transnetyx.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://transnetyx.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"30485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6abb0539-bf88-4317-8d9e-0b4482c4fcb3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"216cafb724cd4789850bf9a6572a84f5","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}