Transnetyx Help Center
  1. Transnetyx Help Center
  2. Infrastructure & DevOps

Infrastructure & DevOps

Get help with user accounts, workstations, servers, networking, and third party software.

  • I just Have a Question

    Information Request
  • Report a Problem (Break / Fix)

    Report an outage, Report a security incident (!!), Report a software problem, Report broken hardware, Report an account or login problem, Report system or application performance problem, Report a telephone problem, Report network connectivity problem, Request data recovery, General Support Request
  • Logins and Accounts

    Request an Account Audit, Onboard new employees, Offboard employee or contractor, Request a new account, Request permission or privilege change, Setup Secure Remote Access, Request admin access
  • Enduser Software and Equipment

    Request new software, Request new hardware, Request a new account, Request permission or privilege change, Request new telephone service
  • Infrastructure and Services

    DevOps - Request change to existing service, DevOps - Request new deployment, DevOps - Request new pipeline, Request database service, Request network firewall change, Request network dataport activation or change, Setup Secure Remote Access, Request new Server, Request new SharePoint or MS Teams, Request new telephone service, General Support Request
  • Information Security

    Report a security incident (!!), Security Questionnaire Request, Request an Account Audit, Request network firewall change, Request admin access, Request permission or privilege change, Request data recovery, Setup Secure Remote Access
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